Frequently Asked Questions

Our Products
Why did you choose the name JUDY?

JUDY isn’t our Founder’s Great Grandmother’s name nor is it an acronym. We tested 100 different names and none of them stuck. Until JUDY. One of the challenges in our safety movement is getting people to pay attention and take emergency preparation seriously. In order to do that we needed a name that was (almost) impossible to forget and we think JUDY is it.

How are JUDY Kits different from competitor kits that are out on the market now?

At JUDY we aim to not only provide you with high quality emergency preparedness equipment, but also the relevant education and tips to tackle any challenging emergency situations with confidence and calm. We plan to bring you along on an educational journey through high quality content and planning tools designed to keep you and your family informed and feeling prepared during emergency situations. Here at JUDY, we believe that a family with a plan is a family that can.

How did you decide what products to place in your JUDY Kits?

Every Ready-Kit is hand-picked by our team of emergency preparedness specialists. Our specialists are certified experts in emergency preparedness and have years of experience working alongside organizations like the Red Cross and FEMA. For the avoidance of doubt, JUDY is not affiliated, associated, endorsed by, or in any way officially connected with any governmental organization or non-profit. 

Where can I purchase JUDY Kits?

At the moment, JUDY Ready-Kits are only available on our site and Amazon. We are not available in any retail stores and do not have authorized resellers on other ecommerce sites. To guarantee the quality of our products and services, we advise making your purchases directly through or Amazon. 

Do I contact you if disaster strikes and I need help?

JUDY is here to help you be as prepared as possible in the event that a disastrous event occurs. We urge you to take time to create a plan and communicate that plan with your loved ones and emergency contacts. That being said, it's important to note that JUDY is not a real time alerting authority nor can we provide direction on what to do during a real time emergency. We are here to help you get prepared in the event of an unexpected disaster. During an unexpected disaster please defer to emergency response entities for assistance. We encourage signing up for your local emergency alerts as well, so that you and your family can stay in the know during an emergency.

Are there any causes that JUDY is supporting or promoting?

Social impact is something that is near and dear to us and we want to be extremely thoughtful as we build this part of our business out. Since the launch of JUDY, we’ve partnered with the LAFD Foundation (Los Angeles Fire Department Foundation) to launch a limited edition t-shirt in which 100% of the proceeds from the T-shirt sales went directly to the LAFD to purchase life saving equipment. Additionally, we've partnered with Feeding America and affiliated food banks in New Orleans, LA to supply emergency kits to those communities deeply impacted by the recent hurricane season. If you are interested in working with us, please reach out to:

How can I get in touch with your customer experience team?

The JUDY CX team is available Monday - Friday from 9:00 AM to 6:00 PM (Eastern Time). You can send us a note at or send us a message on our Instagram or Facebook page. We will respond to your inquiry within 1 business day.


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